Privacy Policy

Introduction

At The Purling Squirrel (“we,” “us,” “our”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Identifiable Information (PII):

  • Contact Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Credit/debit card details or other payment methods (handled securely by our payment processors).

  • Account Information: Username, password, and any preferences you set.

1.2 Non-Personal Information:

  • Browsing Information: IP address, browser type, device type, operating system, pages viewed, time spent on site, and referring/exit pages.

  • Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies via your browser settings, but this may impact certain functionalities of the site.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 To Process Orders:

  • Process payments, fulfill orders, and provide customer service related to your purchases.

2.2 To Communicate with You:

  • Send order confirmations, shipping notifications, and updates related to your purchase.

  • Respond to your inquiries, requests, or feedback.

2.3 To Improve Our Website:

  • Analyze site usage and improve website functionality, product offerings, and user experience.

2.4 For Marketing Purposes:

  • Send promotional emails, newsletters, and special offers. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

3.1 Service Providers:

We work with trusted third-party service providers to perform certain functions such as payment processing, shipping, and email marketing. These providers have access to personal information only as needed to perform their functions and are contractually obligated to maintain its confidentiality.

3.2 Legal Requirements:

We may disclose your personal information if required by law or in response to valid legal processes, such as subpoenas or court orders.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

4. Security of Your Information

We take the security of your personal information seriously. We implement reasonable security measures such as encryption, secure socket layer (SSL) technology, and secure payment gateways to protect your data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction:

You have the right to access, correct, or update your personal information at any time by logging into your account or contacting us directly.

5.2 Deletion:

You can request the deletion of your personal information by contacting us at thepurlingsquirrel@gmail.com. We will comply with your request unless we are legally required to retain certain data.

5.3 Opt-Out:

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us at thepurlingsquirrel@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide and improve our services, remember your preferences, and enhance your shopping experience. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information.

6.1 Types of Cookies:

  • Essential Cookies: Necessary for website functionality (e.g., keeping your cart intact).

  • Analytics Cookies: Track site usage and help improve the user experience.

  • Marketing Cookies: Used to deliver targeted ads and promotions.

You can manage your cookie preferences in your browser settings. Disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before submitting any personal information.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the date of revision. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: thepurlingsquirrel@gmail.com

Effective Date: 10/01/2024